Support

We're here to help with any questions or concerns about using Vault. Find answers in our FAQ or contact our team directly.

How does Vault connect to my Canvas account?

Vault uses a secure OAuth flow through Clerk to safely connect to your Canvas account. We never store your Canvas password, only an access token that can be revoked at any time.

Is using Vault against my school's academic integrity policy?

Vault is designed as a learning and productivity tool. We recommend checking your institution's specific policies regarding AI-assisted work and properly citing any assistance received.

How accurate is the humanization feature?

Our humanization technology transforms AI-generated content to match natural writing patterns while maintaining the original meaning. It's designed to sound authentic and personalized.

What types of assignments can Vault handle?

Vault supports text-based assignments, short essay questions, discussion posts, and some types of quizzes. We currently do not support coding assignments or file uploads.

How can I cancel my subscription?

You can cancel your subscription anytime from your account settings page. Your subscription will remain active until the end of the current billing period.

Is my data secure with Vault?

Yes, we take security seriously. All data is encrypted, and we never share your information with third parties. We also provide options to delete your data upon request.